Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We will refund your purchase if you return your item in new, re-sellable condition within 30 days of receipt.
Products: All unopened items in new condition my be returned within 30 days for either refund or exchange.
Shipping charges are not refundable.
Return shipping is up to the customer
Exchanges may incur additional shipping costs.
Services: Individuals requesting a refund prior to a workshop or training hosted by PREP, Incorporated, will receive a complete refund less the non-refundable deposit. Organizations hosting PREP workshops or trainings may have different return policies. Please ask your host directly.
Continuing Education Credits: Fees are not refundable once the application has been made to the Continuing Education boards.